Product Review and Rating

Product reviews and ratings help: Increase conversions on your products. Reduce doubts or confusion on your product. Increase buyer trust and confidence.  How do product review and rating works? The product review and rating are displayed at various places in your product page. You may see them directly below the product title or sub-title. When […]

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How to manage Collectco order(s)

Received orders from your buyers who choose for Collectco? Don’t panic, here is the steps for you to processed the orders. Step 1: You may find the orders that selected  Collectco shipment under: B. My Selling -> 2. BuyNow Order -> “Collectco Shipment“.  Step 2: The list of orders will appear in that tab. Tick on the […]

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How to initiate Collectco in your shipping method?

   Step 1: Log in to your account and go to “D. My Store > 6. Store Setting”. Then “7. Collectco”.  Step 2: Search the Collectco collection centre that nearest to your item location / warehouse by key in the postcodes.  2a. If the location is not available you will see message as below. Don’t […]

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Manage Store Category – Create, Edit & Delete

How to create Item Category? 1.Go to D.My Store 2. Then click on 8.Item Category 3. Click on “Create Master Category” ** You can create maximum 30 master category for your store. 4.Key in your category name. e.g – Fashion 5. Click “Post Category” button to save. 6.Below message will appear once you had successfully […]

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How to Import Bulk Data/CSV File

1.Go to F.My Draft Listing > 2.Import Data to My Draft 2.In My Draft Import Facility, you are able to see the legend reference of the CSV File. You are able to enter your data by uploading the CSV File here.     3.In order to upload items in bulk, you need to prepare the CSV […]

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How to setup a coupon code – Display by amount in RM

The discounts will deduct from the order by currency. Step 1: Go to “D. My Store > 4. Coupons” Step 2: Click on “Add Coupon”  Step 3: Fill in the coupon creation form. Coupon Code – The code that buyer will use to apply upon check out. Each coupon code is unique. Coupon Value – Choose “Discount […]

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How to setup a coupon – Discount by percentage

The discount will deduct from the order by percentage. Step 1: Go to “D. My Store > 4. Coupons” Step 2: Click on “Add Coupon”  Step 3: Fill in the coupon creation form. a. Coupon Code – The code that buyer will use to apply upon check out. Each coupon code is unique. b. Coupon Value – […]

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How to setup a Free Shipping coupon

Total discount on shipping. Step 1: Go to “D. My Store > 4. Coupons” Step 2: Click on “Add Coupon”  Step 3: Fill in the coupon creation form. Coupon Code – The code that buyer will use to apply upon check out. Each coupon is unique. Coupon Value – Choose “Free Shipping” a. Apply to all – Free shipping […]

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How to manage coupons?

Coupon codes allow you to provide customers with various discounts on products from your store. Each of the created coupon will be in your account for easy manage.  Once coupon is created. It cannot be changed. It can only be terminated and this action is not reversible. After log in to your merchant’s account, click […]

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How to create a product posting?

To start selling your product, you have to first create a product posting. STEP 1: After log in to your merchant’s account, click on a. “Sell an Item” button, or b. Go to “My Selling“, then “Sell Item“.   STEP 2: Choose “3. For Sale / Buy Now” and click “Post Now” button To sell your […]

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