Auto Refund

 Now seller can refund buyer payment directly from Lelong account. Go to B. My Selling Click on 2. BuyNow Order Select which of the transaction you wish to refund the buyer and click on it    Fill in Refund Form   For the Refund Type, you can choose either “Full” Or “Partial”. This is subjected to NetPay’s […]

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Validate Payment for BuyNow order

Validate Payment status in BuyNow order will happened if buyer manually update the payment details in the order or buyer directly transfer the amount to seller’s bank account.  If seller found this status in BuyNow order list, seller need to check the payment & validate the order first before proceed for shipment.  What Should You […]

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What if the Successful Bidder Refuses to Buy the Item ?

This is the most ask question in our previous FAQ section. Here’s the steps you should take : Step 1 If the bidder is not serious about their bid, please report to us, we will suspend their account from trading and subject to our investigation whether to release the account. However, we are not obliged […]

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Bidding

After browsing through the auction site, if you find an item you would like to have, then place a bid (after you register, if you haven’t already done so) for the item. This is done by filling in the amount you wish to bid and auto-bid amount, followed by clicking on the “Place Your Bid” […]

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What is Maximum Bid and Autobid?

Maximum bid is the highest amount you are willing to bid and auction for, and autobid automatically increases your bidding amount when other bidder bids an amount higher than yours. Autobid will stop when the bid amount exceeds your maximum bid amount or when you win the auction.  Example: Current Bid: RM 7.00 Your maximum […]

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What’s Dynamic Bidding ?

All auction in lelong.com.my using dynamic bidding. The Closing Time for this item (Standard Auction only) with be automatically extended if there are still bidding being placed at the end of auction. The auction will only close if no newer bids is received for 2 minutes after the last bid is placed.

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What is Quick Grab auction?

Quick grab allowed bidder to buy an item immediately with the quick grab price set by seller and the auction will end immediately. This allowed seller to sell faster and end their auction earlier. Quick grab will only work under the following conditions: For both Reserve and No Reserve Auction. The current bid price is […]

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What is Reserve Auction (Reserve Price)?

Reserve auction is auction with a reserve price. Reserve price is the lowest price a seller willing to sell an item for. This amount is generally higher than the minimum bid. In order to win the auction, a bidder must bid until meet or exceed the reserve price set by the seller and have the […]

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What’s Start Price

Start price is the minimun price you start your auction. Bidder will start bidding at the start price. It’s not necessary to state the price you are willing to sell if your item has a reserve price. However, a low start price will help to generate interest in your item.

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Minimum Incremental Price

Minimum Incremental price is the minimum incremental value for each bid your bidder place in your auction. i.e : If your current bid price is RM40.00. Your minimum incremental value is determine by system atRM1.00. The next person who bid on your item must bid for at least RM41.00 or above. The incremental value for […]

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