What is required when you register to be a NetPay merchant? 1. Download and fill up the NetPay Registration Form. You can download the form here. 2. Make sure that you submit the relevant documents as needed below. For Individual account: Photocopy of MyKad / Passport Latest Bank Statement Header (Name, Bank A/C No. & […]
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NetPay Settlement
Frequency of the settlement. Payment will be available for settlement after 7 calendar days from the date the shipment is recorded. The payment will only process with valid shipment tracking details. Merchant can now choose to have the option to have settlement 2 times per week (* This is not available for International merchant) or 1 time […]
Setting Up NetPay Account
To set up your NetPay account, firstly go to www.netpay.my/web/user/login Login into your account with your Merchant ID and password at the Login Panel. For 1st time login, your email will be your Lelong.my registered email and password. After you have logged in, please change your password. The change of password can be done by […]
How to Refund through NetPay
Refunding a buyer’s payment is easy if you follow the steps below. 1. Logged in to your NetPay account. 2. Go to “Daily Sales” or “Monthly Sales” under Business. 3. You can select your search preference according to the Date/Month, Merchant Reference ID, Buyer Email or Payment Method. Click “Search” once you have choose your preference. […]
API Integration
What is API? API is an abbreviation of application program interface. API allows the data to be synced from your website to your Lelong.my Web Store. What you should do for the API integration? Step 1: Complete the API Integration form and email it to store@lelong.my. You can download the form from the link […]
How to retract rating?
When the seller has resolved your issue, you can retract the rating placed on the seller earlier. Once any rating is placed, you can only retract the rating once. You will not be able to change your rating after you have done so. 1. Under Buyer Dashboard go to Manage Rating. 2. Click on the […]
How to rate your seller?
After you have made the purchase from your seller and you have received the product, you can give the seller a rating. 1. Go to your Account. 2. Click My Order > Choose which order you want to give rating. 3. Click on “Rate SellerID”. (eg ibase1010) 4. Please read the terms before you proceed […]
Ship Within Feature
You can select from the drop-down list when your buyers will expect to receive the product they have bought from you. It is proven that the lesser the days, the better your sales will be.
Display Total “Sold Item”
Have you noticed the change? We added units “sold” in your posting and listing page. You may have seen some of the postings and listings has this feature, and wonder why some of the others do not have this. The units “sold” will only be displayed for Lelong.my eCampaign or better known as LEC postings […]
Storewide Content
Storewide content allows you to include any description or images links on your webstore. It will show on every product page, either before or after the product description. This feature lets you update promotional messages and banner in few clicks, then it will appear across all of your product detail pages (Save you a lot […]