The right content in the store logo banner will helps you increase brand awareness to the buyer. Suggested store logo banner size Suggested store logo banner size will be 1200 pixels for width and 200 pixels for height. The file size should not exceed 300KB. Suggested content in the logo banner The information […]
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Watermark Feature
We added a new feature, which is to include watermark to your product posting images, to avoid image theft. When you activate this feature, all your postings images will be watermarked with your web store ID and Lelong.my’s logo. The watermark will appear in the center of the image. Please be aware that it applies […]
How can I disable the connection between my social network accounts to my Lelong.my account?
How can I disable the connection between my social network accounts to my Lelong.my account? 1. Go to L. Profile & Setting. 2. Select 5. Social Network Connection. 3. Click on the “Remove” button. 4. You will be prompt if the link is removed.
New Registration and Login
Now you can register and login into your Lelong.my with your Facebook or Google+ accounts. This integration allows you to easily login to Lelong.my. For new members, after clicking the “Facebook” or “Google+” icon, it will direct you to the “Facebook” or “Google+” asking your permission to share the data with Lelong.my. When you authorized […]
Dedicated Tax Invoice For Store Subscription & Advertisement
Now you can separately print out the tax invoice for store subscription and for advertisement from the monthly general tax invoice. This applies to Store Subscription and adhoc advertisement only. To print, you need to login into your Lelong.my account, and go to I. Top up iAccount. Then, you click on 2. iAccount Statement. […]
Exclude Combine Shipping Feature
This feature comes in very useful for sellers who are not able to combine shipment their items due to item is too heavy, or too light. These poor sellers were not able to enjoy the feature of the combine shipping feature previously. We came out with a functions to exclude these items from Combine Shipping. […]
Product Posting Guidelines
You may prepared a mobile friendly product posting by following the guidelines below: 1. Product First Image/ Main Photo For the first image/ main photo, we advised seller to choose/ prepared a square image, below is the suggested dimension: a) 600 pixels x 600 pixels ( w x h) * Image size should not be more […]
How to Register?
You can easily register yourself as a Lelong.my member within the next 2 minutes. 1. Go to Lelong.my 2. At the top right-hand side, you can click on “Sign up”. 3. The registration is free, but you are required to fill in all the required field. 4. Key in the Username/ID of your choice. If […]
Contacting Your Seller
Follow the steps below if you need to contact your seller. 1. At the product posting page, click on the ” Chat Now” on the right side. 2. Key in your login details. 3. Key in what you wish to contact the seller for in the field. And click “Send”
Can I change my shipping address after I place the order?
Your shipping address (or delivery address) can’t be revised once you have successfully place the order. If you have made the payment and would want to change your shipping address afterwards, please directly contact your seller to to inform the seller of your new shipping address before your order is shipped out. If you have […]