Now you may check your coupon promotion performance via coupon report. After login to your account on your seller panel click on E. Reports & Analytics > 8. Coupon Report. Select the date & year of the report you would likes to view, then click on “Download Report”. Your report is downloaded, open the file […]
Articles Tagged: Seller
DIY Store Setting
View Post What is DIY Store Setting? This is a tool to empower you with the flexibility to control, design and customize your store exactly the way you want. With the DIY Store Setting, you can create built-in image sliders, embed videos & image banners while maintaining your unique store experience. How to access DIY […]
Guidelines for DIY Store Setting
As part of the content management guideline, it is crucial for sellers to adhere to the stated guideline when preparing content for your store. In this section below, we have outlined the content that are prohibited from posting on Lelong.my.This guideline applied to all customized page, logo, banner, slider, photo & video in Store Settings. […]
Auto Refund
Now seller can refund buyer payment directly from Lelong account. Go to A. My Orders Click on 1. All Order Select which of the transaction you wish to refund the buyer and click on it Fill in Refund Form For the Refund Type, you can choose either “Full” Or “Partial”. This is subjected to NetPay’s approval. […]
Validate Payment for BuyNow order
Validate Payment status in BuyNow order will happened if buyer manually update the payment details in the order or buyer directly transfer the amount to seller’s bank account. If seller found this status in BuyNow order list, seller need to check the payment & validate the order first before proceed for shipment. What Should You […]
Mass Edit- Export / Import Feature
We have improved our Mass Edit which will allow you to Export selected data into an excel file, where you can easily update the data. Once updated you can just Import it back to our system. Below are the fields that can be updated: product title product SKU selling price retail price shipping fee ship […]
Product Review and Rating
Product reviews and ratings help: Increase conversions on your products. Reduce doubts or confusion on your product. Increase buyer trust and confidence. How do product review and rating works? The product review and rating are displayed at various places in your product page. You may see them directly below the product title or sub-title. When […]
Product Posting Guidelines
You may prepared a mobile friendly product posting by following the guidelines below: 1. Product First Image/ Main Photo For the first image/ main photo, we advised seller to choose/ prepared a square image, below is the suggested dimension: a) 600 pixels x 600 pixels ( w x h) * Image size should not be more […]
How to Refund through NetPay
Refunding a buyer’s payment is easy if you follow the steps below. 1. Logged in to your NetPay account. 2. Go to “Daily Sales” or “Monthly Sales” under Business. 3. You can select your search preference according to the Date/Month, Merchant Reference ID, Buyer Email or Payment Method. Click “Search” once you have choose your preference. […]