View Post What is DIY Store Setting? This is a tool to empower you with the flexibility to control, design and customize your store exactly the way you want. With the DIY Store Setting, you can create built-in image sliders, embed videos & image banners while maintaining your unique store experience. How to access DIY […]
Category: Lelong Seller Guide
Guidelines for DIY Store Setting
As part of the content management guideline, it is crucial for sellers to adhere to the stated guideline when preparing content for your store. In this section below, we have outlined the content that are prohibited from posting on Lelong.my.This guideline applied to all customized page, logo, banner, slider, photo & video in Store Settings. […]
Auto Refund
Now seller can refund buyer payment directly from Lelong account. Go to A. My Orders Click on 1. All Order Select which of the transaction you wish to refund the buyer and click on it Fill in Refund Form For the Refund Type, you can choose either “Full” Or “Partial”. This is subjected to NetPay’s approval. […]
Validate Payment for BuyNow order
Validate Payment status in BuyNow order will happened if buyer manually update the payment details in the order or buyer directly transfer the amount to seller’s bank account. If seller found this status in BuyNow order list, seller need to check the payment & validate the order first before proceed for shipment. What Should You […]
What if the Successful Bidder Refuses to Buy the Item ?
This is the most ask question in our previous FAQ section. Here’s the steps you should take : Step 1 If the bidder is not serious about their bid, please report to us, we will suspend their account from trading and subject to our investigation whether to release the account. However, we are not obliged […]
Bidding
After browsing through the auction site, if you find an item you would like to have, then place a bid (after you register, if you haven’t already done so) for the item. This is done by filling in the amount you wish to bid and auto-bid amount, followed by clicking on the “Place Your Bid” […]
What is Maximum Bid and Autobid?
Maximum bid is the highest amount you are willing to bid and auction for, and autobid automatically increases your bidding amount when other bidder bids an amount higher than yours. Autobid will stop when the bid amount exceeds your maximum bid amount or when you win the auction. Example: Current Bid: RM 7.00 Your maximum […]
What’s Dynamic Bidding ?
All auction in lelong.com.my using dynamic bidding. The Closing Time for this item (Standard Auction only) with be automatically extended if there are still bidding being placed at the end of auction. The auction will only close if no newer bids is received for 2 minutes after the last bid is placed.
What is Quick Grab auction?
Quick grab allowed bidder to buy an item immediately with the quick grab price set by seller and the auction will end immediately. This allowed seller to sell faster and end their auction earlier. Quick grab will only work under the following conditions: For both Reserve and No Reserve Auction. The current bid price is […]
What is Reserve Auction (Reserve Price)?
Reserve auction is auction with a reserve price. Reserve price is the lowest price a seller willing to sell an item for. This amount is generally higher than the minimum bid. In order to win the auction, a bidder must bid until meet or exceed the reserve price set by the seller and have the […]