Store logo banner content guidelines

The right content in the store logo banner will helps you increase brand awareness to the buyer. Suggested store logo banner size Suggested store logo banner size will be 1200 pixels for width and 200 pixels for height. The file size should not exceed 300KB.   Suggested content in the logo banner   The information […]

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Watermark Feature

We added a new feature, which is to include watermark to your product posting images, to avoid image theft. When you activate this feature, all your postings images will be watermarked with your web store ID and Lelong.my’s logo. The watermark will appear in the center of the image. Please be aware that it applies […]

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Dedicated Tax Invoice For Store Subscription & Advertisement

Now you can separately print out the tax invoice for store subscription and for advertisement from the monthly general tax invoice. This applies to Store Subscription and adhoc advertisement only. To print, you need to login into your Lelong.my account, and go to I. iAccount. Then, you click on 2. iAccount Statement. Select the month […]

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Exclude Combine Shipping Feature

This feature comes in very useful for sellers who are not able to combine shipment their items due to item is too heavy, or too light. These poor sellers were not able to enjoy the feature of the combine shipping feature previously. We came out with a functions to exclude these items from Combine Shipping. […]

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Product Posting Guidelines

You may prepared a mobile friendly product posting by following the guidelines below: 1. Product First Image/ Main Photo For the first image/ main photo, we advised seller to choose/ prepared a square image, below is the suggested dimension: a) 600 pixels x 600 pixels ( w x h) *  Image size should not be more […]

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How to Insert Images from Photo Bank

1. Under the Product Description, click at the image button. Go to your Picasa images, right-click at your image and choose “Copy image URL”. 2. Paste the image URL into the URL box. 3. Click OK. Your image will appear at the Product Description field, and you can proceed with the product posting.

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Adding Image in Product Description

Login into your Lelong.my account 1. Go to B. MySelling 2. Click on 7. Edit & Boost Listing 3. Click on Edit 4. To edit the product description, click scroll down and click on “Use HTML Editor”. 5.  There will be a pop up, then click on “Image”.

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Docket Printing Size Customization

Note: We strongly recommend you to perform the printing test before you proceed to print your own docket list. 1. Go to Start > Devices & Printers   2. Select the printer device that you want to use for the docket printing, and click “Print server properties“. 3. (i) Select Forms tab and toggle the […]

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Submit Order Button

For API sellers, the system will automatically send order information (for Paid orders only) to the seller. But after some attempts, and the system still fails to send the order to the seller’s system, the “Submit Order Button” will show up. The seller can click on this button and try to submit the order to […]

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Setting Up NetPay Account

To set up your NetPay account, firstly go to www.netpay.my. Login into your account with your email address and password at the Login Panel. For 1st time login, your email will be your Lelong.my registered email and password. After you have logged in, please change your password. The change of password can be done by […]

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