Vacation Mode – What You Should Do?

When the seller goes on holiday or vacation would not be able to attend to their web store, it is always best to let your buyers know about it in advance. The buyers can expect late deliveries, and the seller would not be contactable during that specific time. What the sellers can do is to: […]

Read More

Free Additional Pictures for Postings

Dear Lelong Sellers, Now you can upload up to 13 pictures for FREE in your postings. You can add in the additional 12 pictures  to your 1 main picture. This service is free all Web Store members and Verified members.    

Read More

How to Change Password

You can easily change your login password. 1. Login into your Lelong.my account. 2. L. Profile & Setting > 1. Personal Details. 3. Click “Edit” under the Password field. 4. Key in the Current Password and New Password. Key in the New Password again. 5. You will be prompt that your password has been changed. […]

Read More

Tax Invoice – LEC Charges & Lelong Store Charges

If you want to get your tax invoice printed out for LEC Transaction and Lelong.my Store Charges, you can do this from your merchant portal by: Step 1: Login to your Lelong.my account, then go to “I. Topup iAccount -> 2. iAccount Statement”  Step 2:  Select Month / Year that you want to view your […]

Read More

Web Store Announcement

You wish to make an announcement to your buyers? You can easily do so with an announcement put up at your store front. This allows everyone to see your announcement. You can make announcements that you are closing your web store for the holidays, delay in delivery due to stock takes or any announcement you […]

Read More

Check Duplicate Postings

What is the purpose of check duplicate posting feature? This feature allows you to check your postings for any duplicates. If you have many postings, you may have not noticed that you have created a similar posting before. 1. Go to B. My Selling > 9. Check Duplicate 2. All duplicate postings will appear in […]

Read More

Posting Template

You can also pre-set your shipping fees for the types of postings you make. This saves your time when you do your postings. 1. Go to B. My Selling > 11. Posting Template. 2. Click on “+ Create New Template” if you wish to create a new template for your shipping fee. 3. Fill in […]

Read More

What is “Out of Stock Item” Function?

This feature allows you to update those postings which the product quantity has been out of stock. All of your products which their products has been out of stock will appear in this section. 1. B.My Selling > 10. Out of Stock Item 2. In the section “Quantity”, update your product quantity for your posting. […]

Read More

Relist Expired Items

Seller can relist expired items by simply follow guidelines below. Important Note: Sales history & quantity (e.g Qty Sold & Best Seller) will not be carry once expired. To avoid this, please extend your items before its expired. How to Extend Expiring Item? Refer this. Relist Expired Items: Log in to Lelong.my with your User ID […]

Read More

How to Extend Expiring Items?

1. Login into your Lelong.my account. 2. Go to B. My Selling > 8. Extend Expiring Items 3. You will be able to see all the items which will be expiring. a. Choose your preferred extended duration. b. Tick box for items you wish to extend c. Click Extend *** Please note that if the […]

Read More