Contacting Your Seller

Follow the steps below if you need to contact your seller. 1. At the product posting page, click on the ” PM/Email Seller” on the left side.           2. Key in your login details. 3. Key in what you wish to contact the seller for in the field. And click “Send” […]

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Can I change my shipping address after I place the order?

Your shipping address (or delivery address) can’t be revised once you have successfully place the order. If you have made the payment and would want to change your shipping address after that, please directly contact your seller to to inform the seller of your new shipping address before your order is shipped out. If you […]

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How to retract rating?

When the seller has resolved your issue, you can retract the rating placed on the seller earlier. Once any rating is placed, you can only retract the rating once. You will not be able to change your rating after you have done so. 1. Go to H. My Profile > 2. View My Rating   […]

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How to rate your seller?

After you have made the purchase from your seller and you have received the product, you can give the seller a rating. 1. Go to your Account. 2. B. My Buying > 1. My Purchase 3. Click on “Rate SellerID”. (eg ibase1010)   4. Please read the terms before you proceed to place the rating […]

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Close Anytime Auction

1. Placing Bid in Close Anytime Auction is same as Placing Bid in Standard Auction. 2. As for additional information, seller has the right to close auction anytime. 3. Buyer will see a note in the item’s description page showing that this item is posted on Close Anytime Auction  

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How to Pay

Once your order is confirmed, you may proceed to make the payment. 1. Select which payment method you want to use to make the payment. 2. You can choose from Visa, Master, Maybank2u, CIMB Clicks, Hong Leong Bank and Public Bank. 3. Click “Pay Now with NetPay” button. Paying with NetPay NetPay provides you with […]

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How to Buy

 A. How to Buy 1. Click “Buy Now” button at the posting page 2. A pop up will appear. You can click “Continue Shopping” if you want to continue to buy more products OR click “Go to Shopping Cart” to check out. 3. You will be directed to your shopping cart. 4. You can click “Remove” […]

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