Pay Your Order with Touch ‘n Go

It’s so easy to pay with Touch ‘n Go eWallet. Follow these simple steps: A) Pay with Boost E-Wallet (Desktop Version) 1. Click “Touch ‘n Go” icon under Ewallet tab. 2. You will be directed to Touch ‘n Go site. Open your Touch ‘n Go App in your phone and scan the QR Code. Note: […]

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How to use a Voucher?

 Lelong.my discount voucher can only be used during checkout.  1. At order confirmation page, you will find a voucher code box at the bottom of the page (on the right side of the page ). 2. To use your voucher code a. Fill in your voucher code in the box, or b. Select the voucher […]

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How to Register?

You can easily register yourself as a Lelong.my member within the next 2 minutes. 1. Go to Lelong.my 2. At the top right-hand side, you can click on “Sign up”. 3. The registration is free, but you are required to fill in all the required field. 4. Key in the Username/ID of your choice. If […]

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Contacting Your Seller

Follow the steps below if you need to contact your seller. 1. At the product posting page, click on the ” Chat Now” on the right side. 2. Key in your login details. 3. Key in what you wish to contact the seller for in the field. And click “Send”

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Can I change my shipping address after I place the order?

Your shipping address (or delivery address) can’t be revised once you have successfully place the order. If you have made the payment and would want to change your shipping address afterwards, please directly contact your seller to to inform the seller of your new shipping address before your order is shipped out. If you have […]

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Updating Your New Handphone Number

You can follow the steps below if you have changed your mobile phone number. 1. Login into your Lelong.my account. 2. Go to L. Profile & Setting > 1. Personal Details 3. Click “Edit” on Mobile Number section. 4. Key in your new mobile phone number and click on “Update”. 5. Once successful you will […]

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Customer Reports

1. Login to Lelong.my Go to E. Reports & Analytics Click 2. Customer Reports 2. Choose Type Of Report Winning Bidder Buy Now Buyer Buy Item List WINNING BIDDER REPORT View your previous winning bidder Click Folder Winning Bidder View Winning Bidder’s Contact List Insert month and year Click > View Monthly Report OR View […]

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Change of Email Address

To change your email address is simple. Login to your Lelong.my account. a. Go to L. Profile & Settings > 1.Personal Detail. b. Click on “Edit” in the email field. c.  Key in the new email address, and click on “Save”. Validation email will be send to your new email. Click on the link in […]

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How to retract rating?

When the seller has resolved your issue, you can retract the rating placed on the seller earlier. Once any rating is placed, you can only retract the rating once. You will not be able to change your rating after you have done so. 1. Under Buyer Dashboard go to Manage Rating. 2. Click on the […]

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