Auto Refund

 Now seller can refund buyer payment directly from Lelong account. Go to B. My Selling Click on 2. BuyNow Order Select which of the transaction you wish to refund the buyer and click on it    Fill in Refund Form   For the Refund Type, you can choose either “Full” Or “Partial”. This is subjected to NetPay’s […]

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Validate Payment for BuyNow order

Validate Payment status in BuyNow order will happened if buyer manually update the payment details in the order or buyer directly transfer the amount to seller’s bank account.  If seller found this status in BuyNow order list, seller need to check the payment & validate the order first before proceed for shipment.  What Should You […]

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Mass Edit- Export / Import Feature

We have improved our Mass Edit which will allow you to Export selected data into an excel file, where you can easily update the data. Once updated you can just Import it back to our system. Below are the fields that can be updated: product title product SKU selling price retail price shipping fee ship […]

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Product Review and Rating

Product reviews and ratings help: Increase conversions on your products. Reduce doubts or confusion on your product. Increase buyer trust and confidence.  How do product review and rating works? The product review and rating are displayed at various places in your product page. You may see them directly below the product title or sub-title. When […]

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Product Posting Guidelines

You may prepared a mobile friendly product posting by following the guidelines below: 1. Product First Image/ Main Photo For the first image/ main photo, we advised seller to choose/ prepared a square image, below is the suggested dimension: a) 600 pixels x 600 pixels ( w x h) *  Image size should not be more […]

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How to Refund through NetPay

 Refunding a buyer’s payment is easy if you follow the steps below. 1. Logged in to your NetPay account. 2. Go to “Daily Sales” or “Monthly Sales” under Business. 3. You can select your search preference according to the Date/Month, Merchant Reference ID, Buyer Email or Payment Method. Click “Search” once you have choose your preference. […]

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