Step 1: Click “Collectco – Self Collect” as shipping method.

Step 2: Fill in Recipient’s Particulars: Name, Phone Number and Email Address.

 

 Step 3: Select Collectco’s Collection Centre.

Method 1: Search by Keyword.

A. Type the landmark, city or postcode (e.g: One Utama, Wisma UOA, or 47100 ).
Example: Searching “Puchong” will display all Collectco collection centre that are available in Puchong area.

B. Click to select the Collectco collection centre that is most convenient for you. Once selected, a “green ticked ” icon will appear.

Method 2: Search by Map.

A. Type the landmark, city or postcode to search the location faster.

B. Zoom in or out to find the exact location.

C. Click to select the Collectco collection centre that is the most convenient for you.

Once selected, a “green ticked” icon will appear.

 Step 4: Click “Continue” to proceed checking out with your order.

 

 Order Confirmation

A. Review your selected Collectco collection centre and given personal details before payment.

B. Click “Place Order” to proceed with payment to complete the ordering process.

 Once Order Arrives at your Selected Collection Center

  1. A SMS message from Collectco with verification code will send to your mobile number provided when the parcel arrives.
  2. You are required to present the SMS with the verification code and your Identification Card (MyCard) to the staff when redeeming the parcel.
 Additional information on Collectco self-collection service

  1. Your parcel will be hold at Collectco collection centre for 7 days. If you failed to collect your parcel within 7 days, it will be returned to seller. Additional shipping fee will be imposed to rearrange the shipment for your item.
  2. Parcel self-collection hour is based on the Collectco collection centre’s operational hour.