How to Hide / Unhide Item

Login into Lelong.my with your user ID and password. 1. Go to My Selling and click on Edit Listing. 2. Choose which item you want to hide and tick on the check box. 3.  Choose “Hide item from live” 4.  Then click Go 5. Click on the item ID to check whether your item has […]

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Close Anytime Auction

1. Placing Bid in Close Anytime Auction is same as Placing Bid in Standard Auction. 2. As for additional information, seller has the right to close auction anytime. 3. Buyer will see a note in the item’s description page showing that this item is posted on Close Anytime Auction  

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Completing Your BuyNow Orders

After your buyer placed an order, you should check if the order need to manually confirm or auto-confirm. Normally, if the seller set the product listing as “manual confirm”, they need to confirm the order first before buyer can proceed with the payment. Manual Confirm Order Step 1: Go to My Selling > BuyNow Order […]

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Vacation Mode – What You Should Do?

When the seller goes on holiday or vacation would not be able to attend to their web store, it is always best to let your buyers know about it in advance. The buyers can expect late deliveries, and the seller would not be contactable during that specific time. What the sellers can do is to: […]

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Free Additional Pictures for Postings

Dear Lelong Sellers, Now you can upload up to 4 pictures in your postings for FREE in your postings. You can add in the additional 3 pictures to your 1 main picture. This service is free all Web Store members and Verified members.    

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How to Change Password

You can easily change your login password. 1. Login into your Lelong.my account. 2. J. My Profile > 1. Personal Detail. 3. Click “Edit” under the Password field. 4. Key in the Current Password and New Password. Key in the New Password again.                 5. You will be […]

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Tax Invoice – LEC Charges & Lelong Store Charges

If you want to get your tax invoice printed out for LEC Transaction and Lelong.my Store Charges, you can do this from your merchant portal by: Step 1: Login to your Lelong.my account, then go to “I. iAccount -> 2. iAccount Statement”  Step 2:  Select Month / Year that you want to view your tax […]

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Web Store Announcement

You wish to make an announcement to your buyers? You can easily do so with an announcement put up at your store front. This allows everyone to see your announcement. You can make announcements that you are closing your web store for the holidays, delay in delivery due to stock takes or any announcement you […]

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Check Duplicate Postings

What is the purpose of check duplicate posting feature? This feature allows you to check your postings for any duplicates. If you have many postings, you may have not noticed that you have created a similar posting before. 1. Go to B. My Selling > 14. Check Duplicate 2. All duplicate postings will appear in […]

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Posting Template

You can also pre-set your shipping fees for the types of postings you make. This saves you time when you do your postings. 1. Go to C. My Selling > 14. Posting Template. 2. Click on “Create New” if you wish to create a new template for your shipping fee. 3. Fill in the details […]

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