Submit Order Button

For API sellers, the system will automatically send order information (for Paid orders only) to the seller. But after some attempts, and the system still fails to send the order to the seller’s system, the “Submit Order Button” will show up. The seller can click on this button and try to submit the order to […]

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NetPay Settlement

Frequency of the settlement. Payment will be available for settlement after 7 calendar days from the date the shipment is recorded. The payment will only process with valid shipment tracking details. Merchant can now choose to have the option to have settlement 2 times per week or 1 time per week. (a) 1 time per week settlement […]

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Setting Up NetPay Account

To set up your NetPay account, firstly go to www.netpay.my. Login into your account with your email address and password at the Login Panel. For 1st time login, your email will be your Lelong.my registered email and password. After you have logged in, please change your password. The change of password can be done by […]

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How to Refund through NetPay

Refunding a buyer’s payment is easy if you follow the steps below. Make sure you are logged in to your NetPay account. 1. Go to “Daily Sales” or “Monthly Sales” under Business. 2. You can select your search preference according to the Date/Month, Merchant Reference ID, Buyer Email or Payment Method. Click “Search” once you […]

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How to Process Refund to Buyer

How to Process Refund in Lelong.my In order for you do the refund to your buyer, you would have to follow the steps below: 1. Login into Lelong.my account. 2. Go to C. My Selling > 3. BuyNow Order. 3. Check the order status. 4. Choose the order you need to Refund. The order status […]

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API Integration

What is API? API is an abbreviation of application program interface. API allows the data to be synced from your website to your Lelong.my Web Store.   What you should do for the API integration? Step 1: Complete the API Integration form and email it to store@lelong.my. You can download the form from the link […]

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Ship Within Feature

You can select from the drop-down list when your buyers will expect to receive the product they have bought from you. It is proven that the lesser the days, the better your sales will be.

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Display Total “Sold Item”

Have you noticed the change? We added units “sold” in your posting and listing page. You may have seen some of the postings and listings has this feature, and wonder why some of the others do not have this. The units “sold” will only be displayed for Lelong.my eCampaign or better known as LEC postings […]

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Storewide Content

Storewide content allows you to include any description or images links on your webstore. It will show on every product page, either before or after the product description. This feature lets you update promotional messages and banner in few clicks, then it will appear across all of your product detail pages (Save you a lot […]

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How to Hide / Unhide Item

Login into Lelong.my with your user ID and password. 1. Go to My Selling and click on Edit Listing. 2. Choose which item you want to hide and tick on the check box. 3.  Choose “Hide item from live” 4.  Then click Go 5. Click on the item ID to check whether your item has […]

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