How buyer can self-collect their items via Collectco?

 Step 1: Click “Collectco – Self Collect” as shipping method. Step 2: Fill in Recipient’s Particulars: Name, Phone Number and Email Address.    Step 3: Select Collectco’s Collection Centre. Method 1: Search by Keyword. A. Type the landmark, city or postcode (e.g: One Utama, Wisma UOA, or 47100 ). Example: Searching “Puchong” will display all Collectco collection […]

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How to Register?

You can easily register yourself as a Lelong.my member within the next 2 minutes. 1. Go to Lelong.my 2. At the top right-hand side, you can click on “Register”. 3. The registration is free, but you are required to fill in all the required field. 4. Key in the Username/ID of your choice. If it […]

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Contacting Your Seller

Follow the steps below if you need to contact your seller. 1. At the product posting page, click on the ” PM/Email Seller” on the left side.           2. Key in your login details. 3. Key in what you wish to contact the seller for in the field. And click “Send” […]

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Can I change my shipping address after I place the order?

Your shipping address (or delivery address) can’t be revised once you have successfully place the order. If you have made the payment and would want to change your shipping address after that, please directly contact your seller to to inform the seller of your new shipping address before your order is shipped out. If you […]

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How to top up your iAccount

iAccount is Lelong’s unique Prepaid Account. All the money you pay to Lelong.my will be credited into your iAccount . You can use iAccount to pay for the following : Member Web Store sign-up or renewal Verified member fee Featured fees DIY banners Web Store plugins Whenever you use any of the paid functions, our […]

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Updating Your New Handphone Number

You can follow the steps below if you have changed your handphone number. 1. Login into your Lelong.my account. 2. Go to J. My Profile > 1. Personal Detail 3. Click “Edit”.       4. Key in your new handphone number and click on “Update”.       5. Once successful you will be […]

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Customer Reports

1. Log-in to Lelong.my Go to E. My store > Click >10.Customer Reports   2. Chose Type Of Report Winning Bidder Buy Now Buyer Buy Item List   WINNING BIDDER REPORT View your previous winning bidder Click Folder Winning Bidder View Winning Bidder Contact List Insert Month and year Click > View Monthly report OR […]

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Change of Email Address

To change your email address is simple. Login to your Lelong.my account.  Go to H. Personal Detail. Click on “Edit” in the email field.         3. Key in the new email address, and click on “Update”.     4. Click on the link in the email we sent you to have the […]

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